Security

Security is one of today's hottest topics, but what does it really mean to you as a member of Premier Community Credit Union? At PCCU we are dedicated to providing the very best protection for your personal financial information; while allowing convenient access to your accounts 24/7. View our Privacy Notice for more details.

At Premier Community Credit Union your safety is important to us so please read these safety tips for using ATMs. ATM access has become a part of our everyday lives. Because we have grown accustomed to using ATMs on a regular basis, we don't always think about taking precautions. It's important to protect yourself from theft and here are a few safety tips to keep in mind:

• Don't give your Personal Identification Number (PIN) to anyone who is not authorized to
  access your account.
• Memorize your PIN - don't carry it with you.
• Your ATM or VISA® CheckCard should be safeguarded like cash.
  Keep it in a secure place.
• Report unauthorized use of your ATM or VISA CheckCard to the credit union right away.

When using the ATM:

•  Have your card out and ready to use.
• If you are visiting an ATM at night, make sure it is in a well-lit, public area.
• When making deposits, have everything ready in advance. 
• Shield the screen while entering your PIN.
• Put your cash, receipt and card back into your wallet immediately.
• Count your cash at home.
• If you notice anyone nearby or someone asks you to withdraw cash for them, leave at once.
• Report any unusual activity to Premier Community immediately.

Fraud Prevention

Do you know what to do if your identity is stolen, or better yet how to help prevent it? The Federal Trade Commission can help.

Phishing, what is it and how can you avoid becoming a victim? Click here for more information.

Like to shop online? Go secure, by using your PCCU Visa Check or Credit Card, at sites that support Verified by Visa. You can make purchases online and feel secure knowing that the merchant is validating the use prior to accepting your card. If you are already signed up for Verified by Visa and you have been reissued a new Visa Check or Credit Card for any reason other than the normal reissue, you will need to activate the new card here.

Falcon Fraud Detection

Your ATM or VISA® CheckCard and VISA® Credit Card purchases are monitored by the Falcon fraud detection system. This system uses your purchase history to detect possible fraudulent activity. Should you need to contact Falcon,  you may reach them at the following telephone numbers:

ATM or VISA® CheckCard

 800-754-4128

VISA® Credit Card

 800-237-6211

Travel Tips

Click here for PCCU Travel Tips to Protect Your Money!